Ask Kelvo
Ask your club a question. Get the answer, not a spreadsheet.
Ask Kelvo sits inside your dashboard. Type a question the way you would ask the person who runs your admin, and it answers from your live bookings, payments and registers — in seconds, at the side of the pitch, without exporting anything.
Prefer to talk it through first? Get in touch.
A new website as well? We’ll build it, with your classes, prices and booking kept in sync automatically. Just ask.
Ask Kelvo
Who is still paying but hasn’t attended in four weeks?
Three children on a membership haven’t been marked present since 23 August:
- · Ava M — Saturday Development
- · Noah P — U10 Tech Lab
- · Isla R — U8 Foundation
All three renew in the next fortnight.
Reads your data. Never changes it.
The answers that used to take an evening.
“Who hasn’t been for a month?”
It reads the registers, not just the bookings — so you get the children who are still paying and have stopped turning up, by name, before they cancel.
“What did half-term camp actually take?”
Takings, places sold, refunds and discounts for any class, camp or week. The figure matches your billing page because it is read from the same records.
“Did the Hendersons pay, and with which code?”
One family’s whole story: what they booked, what they paid, which discount applied, what is coming up next. The question a parent asks on the phone, answered while they are still on it.
“I wish it could…”
Tell it. A feature request typed into Ask Kelvo is noted for the Kelvo team — and when there is news for you, a note from the Kelvo team appears right there in the chat.
What Kelvo does about it
An assistant you can trust with the numbers.
Knowing
Ask Kelvo
Type a question the way you would ask a colleague — “who hasn’t been for a month?”, “what did the October camp take?” — and get the answer from your own bookings, payments and registers. It reads; it never changes anything.
Knowing
Insights that say what moved
Takings, memberships and members as plain sentences — up, down or steady, and why. Which classes are half empty, which slots are nearly full, which hours parents actually want, and which families have gone quiet. Measured against your own history, never another club’s.
Knowing
One email a week
The Kelvo Digest lands once a week with what needs you: payments that failed, registers not finished, sessions filling slower than that class usually does. Every line is compared with your usual week, and a quiet week is a short email.
Operations
A dashboard built for the morning
Today’s sessions, who is booked, registers still to finish, this month’s takings and every renewal due in the next 30 days — on one screen, live, with the things that need you at the top.
Operations
Every change on the record
Who changed a price, cancelled a session or downloaded a register, when, from where, with the before and after. Sensitive actions are logged; you can answer any question a parent asks.
Your brand
No passwords, for anyone
Parents, coaches and staff sign in with a six-digit code by email. A returning parent is recognised at checkout and goes straight to payment.
- What can I ask Kelvo, and can it change anything?
- Anything about your own organisation — who attended, who has paid, which classes are filling, what a camp took, which discount a family used. It answers from your live data. It is read-only: it cannot move a booking, refund a payment or email a parent. We switch it on for your organisation; there is nothing to install.
- Who can use Ask Kelvo, and what can it see?
- Your staff, signed in, and only your organisation’s data. It cannot see another club, and it does not read out card numbers or sign-in details because it is never given them.
- Are my numbers compared with other clubs?
- No. Insights and the weekly digest only ever compare you with your own history — this week against your usual week, this class against how it normally fills. No other organisation’s data appears on your screens, and yours never appears on theirs.
- What does the AI assistant actually do?
- It sits on your booking site and answers parents’ questions from your live schedule, prices and availability — ages, days, what is full, how much — and hands them the right booking link. It never invents a class you do not run.
- Is it GDPR and safeguarding compliant?
- Consent is captured per channel (team chat versus public marketing), medical details are restricted to the people who need them, every sensitive action is logged, and data is stored in the UK. A Data Processing Agreement is available.
- Can we set it up ourselves, or do you do it?
- Either. Sign up and you will be walked through your first class, your brand and your Stripe connection in a few minutes. If you would rather we did it, Done for you includes hands-on setup and migration.
Set up your classes. Then just ask.
We’ll set up a branded booking page with one of your real classes and walk through it with you live. 30 minutes.
A new website as well? We’ll build it, with your classes, prices and booking kept in sync automatically. Just ask.